These Terms & Conditions govern your use of Off Gear’s website and services.
By accessing or purchasing from our website, you agree to follow all rules, policies, and guidelines mentioned here.

If you disagree with any part of these terms, please discontinue using the website.

1. General Terms

• Off Gear reserves the right to update or modify these terms at any time

• Continued use of the website implies acceptance of updated terms

• All products, prices, and offers are subject to availability

• Images shown are for representation; actual product may vary slightly

2. Eligibility for Purchase

By placing an order on Off Gear, you confirm that:

• You are at least 18 years old

• You are capable of entering into a legal contract

• All information provided is true and accurate

Orders placed using fraudulent or misleading information may be cancelled.

3. Product Information & Availability

We strive to provide accurate product details, including:

• Images

• Specifications

• Sizes

• Descriptions

However:

• Minor variation in color or appearance may occur due to lighting or screen display

• Products may become unavailable without prior notice

• Off Gear reserves the right to discontinue items at any time

4. Pricing & Payments

• All prices listed on the website include GST unless stated otherwise

• Prices may change without notice

• Discount codes may have additional conditions

• Payments must be made through approved gateways such as UPI, Cards, Net Banking, or COD

If a payment fails or is flagged as suspicious, your order may be cancelled automatically.

5. Shipping & Delivery

• Delivery timelines vary based on location

• Shipping charges may apply during checkout

• Off Gear is not responsible for courier delays caused by weather, operational issues, or regional restrictions

• Delivery attempts may be made 2–3 times

For complete details, refer to our Shipping Policy.

6. Order Cancellation

Orders may be cancelled:

• Before dispatch by the customer

• Automatically in case of payment failure

• If the product becomes unavailable

• If the shipping address is invalid

• If fraudulent activity is suspected

Refer to the Cancellation Policy for complete details.

7. Returns & Refunds

• Only eligible products can be returned as per guidelines

• Refunds are issued after quality inspection

• COD refusal may lead to restrictions on future orders

Refer to the Refund & Returns Policy for full details.

8. Privacy & Data Protection

• Off Gear collects and processes customer data only for order fulfillment, updates, and service improvement

• We do not sell customer data to third-party advertisers

• Payment details are processed securely by payment gateways

See the Privacy Policy for more information.

9. Liability Disclaimer

Off Gear is not liable for:

• Damages caused by misuse of products

• Delays in shipping

• Losses arising from inaccurate user information

• Typographical or pricing errors

Our maximum liability is limited to the order value.

10. Terms of Use of the Website

When using our website, you agree not to:

• Copy or redistribute content without permission

• Upload harmful files, malware, or scripts

• Attempt unauthorized access to the website

• Engage in fraudulent transactions

Violation of these terms may result in legal action.

11. Contact Us

📧 support@offgear.in
📞 +91-9778301010
📍 Tirurangadi, Malappuram, Kerala – 676306
🕒 Mon–Sat: 10 AM – 6 PM